Terms of Use
(ENG)
Platform Development Status
The User is informed that the platform is currently under development and that some of the planned features are not yet available or fully operational. As a result, certain services may be manually provided by the Raisegen team.
The User acknowledges and agrees that:
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the platform may be used despite the absence of some features,
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the services provided may temporarily differ from those described on the platform or in promotional materials,
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no guarantees are made regarding the immediate availability or proper functioning of all planned features.
The platform’s publisher will make every effort to progressively and securely launch the remaining features and will inform users of any significant updates.
These Terms of Use describe the features and services as intended for the finalized version of the platform. However, the Client acknowledges that the currently available version is still under development and does not yet include all the described functionalities.
As such, the Publisher shall not be legally obligated to provide all services exclusively through the platform until it is fully operational. During this transitional phase, certain services may be delivered manually, without binding the Publisher to deliver the services exactly as described in these Terms of Use.
(Updated on 22.04.2025)
Preamble
Raisegen, a société par actions simplifiée with capital of 70. 000.00 euros, registered in the Paris Trade and Companies Register under number 910 884 493, whose registered office is located at 13 Bis Avenue de la Motte Picquet – 75007 Paris, represented by Mr Alexandre Hassan, in his capacity as Chairman (« Raisegen » or the « Provider »), offers its Customers Services (as described in Article 1 hereof) via the « Raisegen » website available online at the following link: https://raisegen.com (the « Platform »).
It is expressly recalled that this Platform is made available exclusively to legal entities, professional investors or real estate professionals, to the exclusion of any consumer, as defined by the preliminary article of the French Consumer Code, or non-professional buyer. In accordance with article L. 441-1 of the French Commercial Code, these general terms and conditions of use and sale (the « GCU ») constitute the sole basis of the commercial relationship between the Parties. Their purpose is to define the conditions under which Raisegen provides Customers with Services via the Platform. By creating an account on the Platform, the User declares that he/she has read, understood and accepted, without reservation, the present Terms and Conditions which apply without restriction or reservation to all Services provided by Raisegen via the Platform. Customers may contact Raisegen at any time at the following address: admin@raisegen.com.
Definitions
« Customer » refers to a Professional Investor or Real Estate Professional who requests a Service via the Platform.
« CGU » refers to these general terms and conditions of use.
« Intellectual Property Rights » means any intellectual property right relating to any development or computer program, website, invention, creation, sign or other element of a Party that is the subject of (i) a patent application, a patent, or (ii) a trademark, a domain name, or (iii) registered as a design or model, or (iv) likely to be protected by copyright (or any equivalent protection under another legal system), by database law or by any other intellectual or industrial property right, or (v) likely to constitute a protectable know-how or process, in particular in the context of an action for unfair competition.
« Professional Investor » means a professional, legal entity, (i) a professional investor within the meaning of articles 314-4 et seq. of the general regulations of the Autorité des Marchés Financiers and (ii) any credit institution or finance company within the meaning of the French Monetary and Financial Code, any private debt fund and, more generally, any person authorized by the applicable regulations to lend funds to third parties on a regular basis.
« Engagement Letter » means the contract to be entered into between the Client and Raisegen determining the pricing and specific terms of the Services requested by the Client from Raisegen.
« Onboarding » refers to the registration procedure on the Platform described in article 7 of these GCU.
« Parties » means a Customer, a User or Raisegen.
« Platform » has the meaning ascribed to it in the Preamble.
« Services » refers to the matchmaking investment services provided by Raisegen on behalf of its Clients, consisting of bringing together professional investors and real estate professionals in order to offer the latter financing opportunities in the form of debt and/or equity, for the realization of their projects, as well as all related services that may be offered by the Service Provider to Customers in connection with the use of the Platform, such as the preparation of business plans, memorandums, real estate project presentations, the preparation of financing applications to potential lenders and the provision of information and indicators relating to real estate projects offered on the Platform.
« Service » refers to the services offered by the Provider via the Platform.
« Onboarding » refers to the registration procedure on the Platform described in article 7 of these GCU.
« Parties » may refer to a Customer, a User or Raisegen.
« Platform » has the meaning ascribed to it in the Preamble.
« Services » refers to the matchmaking investment services provided by Raisegen on behalf of its Clients, consisting of bringing together professional investors and real estate professionals in order to offer the latter financing opportunities in the form of debt and/or equity, for the realization of their projects, as well as all related services that may be offered by the Service Provider to Customers in connection with the use of the Platform, such as the preparation of business plans, memorandums, real estate project presentations, the preparation of financing applications to potential lenders and the provision of information and indicators relating to real estate projects offered on the Platform.
« Service » refers to the services offered by the Provider via the Platform.
« Real Estate Professional » refers to any individual or legal entity involved in real estate, construction or property development.
« Territory » means the entire world with the exception of the following states and territories: Belarus, Burundi, Democratic Republic of Congo, North Korea, Guinea-Bissau, Guinea, Iran, Iraq, Libya, Mali, Myanmar, Russian Federation and the territories of Crimea and Donetsk, Somalia, Sudan, South Sudan, Syria, Venezuela, Yemen, Zimbabwe.
« User » means any individual or legal entity browsing and using the Platform.
Purpose of the GCU
The purpose of these GCU is to define, in the Territory, exclusively for the relationships established on the Internet network and solely on the Platform, the rights and obligations of the Parties arising from the performance of the Services. All Users undertake to comply, without restriction or reservation, with these GCU, whether they visit the Platform or request the provision of a Service by the Service Provider.
The Customer must read these GCU before requesting any Service. The main characteristics of the Services are set out in article 6 of these GCU. It is the Customer’s responsibility to take this into account before requesting a Service. The present GCU are accessible at all times on the Platform and are systematically communicated to any Customer who so requests. In the event of subsequent modification, the version of the GCU applicable to the Services requested by the Customer is that in force on the Platform on the date of conclusion of an Engagement Letter relating to the Services concerned. The conclusion of an Engagement Letter by the Customer implies full and unreserved acceptance of the GCU.
Letter of Engagement
Prior to the performance of any Services, the Client shall enter into a Letter of Engagement with Raisegen, summarizing the Services requested by the Client as well as the pricing conditions and any special conditions that may be applicable to the Client.
The Client acknowledges that Raisegen has the right to derogate in whole or in part from these GCU in the Engagement Letters, which constitute special conditions within the meaning of article L. 441-1 of the French Commercial Code.
Geographical area and access to the Platform
The Platform is available in the Territory in English. The raisegen.com website is accessible in the Territory in French and English.
Information relating to real estate projects developed on the Platform is accessible in the language in which it was entered by the Real Estate Professional at the origin of the project.
In principle, the Platform is accessible to Users every day, 24 hours a day, at all times, except in the event of voluntary or involuntary interruption, in particular for maintenance purposes or in the event of force majeure. As Raisegen is bound by an obligation of best endeavor, it cannot be held liable for any damages of any kind resulting from the Platform’s unavailability.
Non-compliance with the General Terms and Conditions of Use and Sale
In the event of non-compliance with the obligations arising from acceptance of these TOS, incidents of payment of the price of a Service, delivery of erroneous information during the Customer Onboarding procedure or acts likely to harm the interests of Raisegen or any other User, the Provider reserves the right to suspend access to the Platform to any User. Raisegen also reserves the right to refuse to contract with a Client who has been excluded or sanctioned for acts contrary to these GCU.
Raisegen shall have the right to terminate any Letter of Engagement entered into with a Client, without prior notice, in the event of non-payment of Services under the conditions set forth in article 10 of the GCU.
The User acknowledges that in order to use the Platform, the User must be either a Professional Investor or a Real Estate Professional, which any Client warrants to Raisegen, this element being determinant of Raisegen’s consent in the conclusion of any Engagement Letter with a Client.
Services
Raisegen offers its Clients, via the Platform, a matchmaking service between Professional Investors and Real Estate Professionals. Real Estate Professionals seeking financing for their real estate projects can present their projects on the Platform, so that Professional Investors can contact them to invest in said projects.
In addition, Raisegen offers related services to support its Clients in the completion of investment transactions in real estate projects, to assist them in the preparation and drafting of financial documents, presentation materials, memorandums and any communication documents.
Each real estate project is the subject of a detailed presentation on the Platform to enable investors to make their investment choices. The elements of this presentation are provided by Clients to Raisegen, which is not responsible for their content or accuracy.
Onboarding and use of the Platform
Before being able to propose a real estate project on the Platform or access the list of investment proposals in real estate projects, the User must either create an account on the Platform with a password or log in using a Google account.
As part of the account creation procedure, the User will be asked to enter his/her surname, first name (for legal entity Users, the User will be asked to enter the identity of the contact person within the entity whom Raisegen may contact if necessary) and an e-mail address. After creating an account, the User must then complete a compliance questionnaire (Know Your Customer) and, for Real Estate Professionals, a presentation of the real estate projects for which they wish to find financing via the Platform, so that (i) for Real Estate Professionals, their projects can be proposed on the Platform to Professional Investors and (ii) for Professional Investors, the latter can have access to the list of real estate projects proposed on the Platform. The User must, after creating an account and before being able to access the Platform, enter into an Engagement Letter with Raisegen. The Letter of Engagement must summarize the list of Services subscribed to by the Customer with the Service Provider, as well as the pricing conditions.
The Service Provider shall not be held liable for any errors in the information entered by the Customer, nor for any consequences thereof in terms of liability or error in the performance of the Services, as the Service Provider is not in a position to verify the completeness or accuracy of the information entered, which may subsequently be communicated to other Users.
Contractual information relating to the Services is presented in English. The conclusion of a Letter of Engagement implies acceptance of the entirety of these GCU and constitutes proof of the contract for the provision of services between Raisegen and the Client.
The Service Provider reserves the right to suspend or terminate the provision of any Service, regardless of its nature and level of execution, in the event of non-payment or partial payment of any sum due by the Customer, in the event of a payment incident or in the event of fraud or attempted fraud relating to the use of the Platform or with whom there is a dispute relating to the payment of a previous Service.
Raisegen may grant the Client price reductions, discounts and rebates.
Raisegen’s remuneration will be due, for the retainer fee, from the conclusion of the Engagement Letter and for the success fee, from the conclusion of any contract, within the meaning of article 1101 of the Civil Code, or any unilateral promise within the meaning of article 1124 of the Civil Code or any synallagmatic promise, or any agreement of will, even under suspensive condition, between the Professional Investor (resp. the Real Estate Professional) and a Real Estate Professional (resp. a Professional Investor).
The Client undertakes to inform Raisegen regularly of the progress of any negotiations with another User. The Client shall inform Raisegen in writing of the conclusion of any agreement with another User likely to render payment of the success fee due, no later than five (5) working days after the conclusion of such agreement (unless otherwise stipulated in the Engagement Letter). The Customer must indicate in his notification whether he considers that such agreement is likely to render the success fee payable.
In the event of disagreement between the Parties as to the qualification retained by the Customer as to the payability of the success fee, the Parties undertake to discuss in good faith in order to find a qualification agreeable to all Parties.
If no agreement has been reached within ten (10) working days of notification by the Customer, the Parties agree to appoint an expert independent of all Parties and competent in the legal field, who will rule within twenty (20) working days to determine whether the agreement reached renders the success fee payable. In the event of disagreement between the Parties over the appointment of the expert, the most diligent Party will refer the matter to the President of the Paris Commercial Court, ruling under the accelerated procedure on the merits and without possible appeal, for the purpose of appointing an expert. The Parties may notify the expert of their observations, and the Customer acknowledges that he/she will be required to provide the expert with a copy of the disputed agreement, so that the expert may make his/her decision. The expert’s conclusions will be binding on the Parties, except in the case of gross error.
Terms of payment
The pricing and payment terms for the Services are stipulated in the Engagement Letters.
Payment for the Services shall be made by bank transfer to the bank details provided by the Service Provider, within thirty (30) days of issue of the invoice for the Services.
In the event of total or partial non-payment of the Services by the date agreed on the invoice, the Customer shall pay the Service Provider a late payment penalty equal to the legal interest rate plus ten (10) percentage points. In addition to late payment penalties, any sum, including the deposit, not paid on the due date by the Customer will automatically give rise to the payment of a flat-rate penalty of forty euros (€40) due for collection costs.
The penalty due by the Customer is calculated on the amount of the remaining sum due, exclusive of tax, and runs from the due date of the price without the need for a prior formal notice. Payments made by the Customer shall not be considered final until actual receipt of the sums due by the Service Provider. In addition, the Service Provider reserves the right, in the event of non-compliance with the payment conditions set out above, to suspend the performance of Services in progress carried out for the Customer.
Liability
Raisegen’s liability to the Customer is expressly limited to the performance of its contractual obligations. Raisegen shall only be liable to the Customer (to the exclusion of any other natural or legal person) under the TOS, for foreseeable and direct damages that are exclusively attributable to it, to the exclusion of indirect damages. In any event, whatever the basis of the claim, Raisegen’s liability for all damages is limited to the total amount of the Services invoiced to the Customer. The Parties acknowledge that the above limitations of liability do not deprive each Party of its essential obligation.
The Client acknowledges that for the purposes of these GCU, any loss incurred by a Client in connection with an investment transaction carried out through the Platform shall constitute indirect damage for which Raisegen shall not be liable.
In particular, the Client acknowledges that Raisegen is not in a position to verify the accuracy and truthfulness of information provided by other Users, Raisegen merely collects information on the projects of real estate professional Clients, as well as information that may be required as part of Know Your Customer compliance processes. Raisegen provides its Clients with performance and summary indicators relating to the various real estate projects offered on the Platform. The Client acknowledges that these indicators are determined on the basis of the data provided by other Users and that consequently these indicators do not exempt the Client from carrying out its own risk analyses according to the criteria that are best suited to its situation. Raisegen makes these indicators available to its Clients for information purposes only.
The Client acknowledges that the various information provided by Raisegen through the Platform does not exempt the Client from carrying out its own analysis, its own verifications, its own audits (whether legal, financial, fiscal or operational) and its own requests for information from any other User.
Furthermore, the Customer acknowledges that Raisegen is a third party to any transaction entered into through the Platform with any other User, the Customer remaining free to enter into or not to enter into contracts through the Platform and to freely negotiate the content thereof. Consequently, Raisegen shall not be held liable for the conduct of negotiations between Customers, the conclusion of any contract between Customers, the performance of such contracts or for any damage that may be caused to the Customer in this context, or for any contractual or extra-contractual liability in this context.
Termination
In the event of a sufficiently serious breach by one Party of its obligations under these GCU or any Engagement Letter, the other Party shall be entitled to terminate the service contract binding them under the Engagement Letter, within 10 calendar days of sending a written formal notice to the defaulting Party, by e-mail, registered letter with acknowledgement of receipt, courier or hand-delivery, unless otherwise stipulated.
In the event of non-payment or breach of the rules governing use of the Platform, termination will take effect as soon as the formal notice is sent.
The Parties further acknowledge that the concealment by Users of the conclusion of an agreement making payment of all or part of the remuneration due to the Service Provider due, constitutes a sufficiently serious breach under the terms of these GCS, entitling the Service Provider to request termination of the Engagement Letters binding it to such Users, such termination being valid only for the future and in no way modifying the Users’ obligation to pay success fees.
Intellectual Property Rights
All elements of the Platform, whether visual or audio, texts, layouts, illustrations, photographs, documents and other elements, including the underlying technology, are protected by Intellectual Property Rights. Any total or partial reproduction of the elements accessible on the Platform is strictly forbidden and will expose the offender to civil and criminal prosecution. Raisegen is the owner of all Intellectual Property Rights attached to (i) the Platform and its component elements, and holds the required licenses, and (ii) the concepts and editorial content used and/or distributed on the Platform. In general, no provision of these GCU may be interpreted as conferring on the Customer, expressly or implicitly, any right whatsoever (under the terms of a license or by any other means) to the names, trademarks, acronyms, logos and other distinctive signs of Raisegen. The Client is therefore prohibited from reproducing or exploiting the studies, illustrations, presentations and photographs offered on the Platform without the express, written and prior authorization of Raisegen, which may make such reproductions or authorizations subject to financial consideration. Raisegen retains all Intellectual Property Rights that may be developed during the performance of the Services.
Modification of the GTCU
Raisegen reserves the right to modify the Platform, the TOS as well as the Onboarding procedure or other elements of the Services. The modification of the GCU will come into effect from the date indicated on the Platform.
Miscellaneous
Independence of the Parties. Each of the Parties does not act under these GCU as a commercial agent or business partner of the other Party. Neither Party may claim to third parties that it has the authority to represent the other Party.
Invalidity and non-renunciation. If one or more stipulations of the GCU are held to be invalid or declared as such in application of an applicable law or regulation or following a final decision by a competent court, the other stipulations of the GCU shall not be affected and shall retain all their force and scope. The invalid stipulation(s) will be replaced by a valid stipulation(s) reflecting as far as possible the intention of the Parties and the economic purpose of the invalid stipulation(s). The fact that one of the Parties does not avail itself of the application of a clause of the GCU, whether permanently or temporarily, shall not be construed as a definitive waiver by that Party of its rights or remedies for the future.
Force majeure. Neither of the Parties shall be held liable for any failure to perform its obligations resulting from an event of force majeure in accordance with the legal provisions in force on the date of the occurrence of the damage.
Neither the Service Provider nor the Customer shall be held liable if the non-performance or delay in performance of any of their obligations, as described herein, results from an event of force majeure, within the meaning of article 1218 of the French Civil Code.
Raisegen cannot be held responsible for the unavailability, whether temporary or permanent, of the Platform, and although it uses its best endeavours to ensure that the service is always available, it may be interrupted at any time. In addition, Raisegen reserves the right, on a voluntary basis, to make the Platform unavailable in order to carry out any updating, improvement or maintenance operation.
Contingency. Each of the Parties declares, in view of the period of negotiations preceding the conclusion of the present agreement, that it expressly waives its right to avail itself of the provisions of article 1195 of the French Civil Code and the unforeseeable circumstances provided for therein, and undertakes to assume its obligations even if the contractual balance is upset by circumstances that were unforeseeable when the contract was concluded, even if their performance proves excessively onerous, and to bear all the economic and financial consequences thereof.
Proof. The Customer acknowledges the validity and probative value of electronic exchanges and recordings kept by Raisegen and accepts that these elements have the same probative value as a written document signed by hand in accordance with Law no. 2000-230 of March 13, 2000, adapting the law of evidence to information technology and relating to electronic signatures.
Change of control. In the event of a total or partial transfer of Raisegen’s business, the contracts binding the Customer and Raisegen and/or its successors and assigns shall remain binding between the Parties.
Substitution. Contracts entered into by Raisegen may not be assigned by the Customer without the prior written consent of Raisegen, except in the case of assignment to a person controlled or controlling the Customer within the meaning of article L. 233-3 of the French Commercial Code. Raisegen’s contracts, rights and obligations may in any event be assigned or transferred without the Customer’s prior consent.
Enforcement. The Parties agree that their respective commitments under the GCU shall, in the event of non-performance on their part, give rise to compulsory execution in kind, without prejudice to any additional damages that the other Parties may seek.
In addition, the Parties expressly waive the application of the end of article 1221 of the French Civil Code, whereby the creditor of an obligation may, after formal notice, pursue its performance in kind even if there is a manifest disproportion between its cost to the debtor and its benefit to the creditor.
Applicable law and jurisdiction
The GCU are governed by and shall be construed in accordance with French law.
IN THE EVENT OF ANY DISPUTE ARISING OUT OF OR IN CONNECTION WITH THESE TERMS AND CONDITIONS, THE PARIS COMMERCIAL COURT SHALL HAVE EXCLUSIVE JURISDICTION, NOTWITHSTANDING THE PLURALITY OF DEFENDANTS OR THE INTRODUCTION OF THIRD PARTIES, IRRESPECTIVE OF THE TYPE OF PROCEDURE OR ACTION, EVEN FOR EMERGENCY PROCEDURES OR PRECAUTIONARY PROCEDURES IN CHAMBERS OR BY PETITION.
Pre-contractual information – Customer acceptance
The customer declares that he is aware of these terms and conditions and waives the right to invoke any other document, in particular his own general terms and conditions of purchase. The Customer acknowledges that he has received all the information necessary to enable him to commit himself in full knowledge of the facts. The Parties acknowledge that they have communicated to each other all information of which they were aware and which they knew to be decisive for the consent of the other. The Customer acknowledges that he has been informed of the information required by article L. 441-2 of the French Commercial Code.
Derogatory Clause – Exceptional Contractual Arrangements
By way of exception, and in the event that the platform provided by RAISEGEN SAS is not fully operational or experiences technical limitations preventing its normal use, RAISEGEN SAS expressly reserves the right to enter into a separate contract, negotiated on a case-by-case basis, with any concerned client or user.
Such a specific agreement may be concluded outside the standard framework provided by the platform and shall prevail, as a special agreement, over the technical modalities usually offered online. However, it shall remain fully binding and shall expressly refer to the General Terms of Use in force at the time of contractualisation.
Pursuant to the provisions of Article 1105 of the French Civil Code, this exceptional agreement shall be considered a special contract which, in the event of conflict, shall prevail over the general stipulations set forth in the General Terms of Use. This mechanism aims to ensure service continuity and the legal security of contractual relationships between RAISEGEN SAS and its clients or users.
Within this context, RAISEGEN SAS undertakes to act in good faith and in accordance with the principle of fair dealing, as required under Article 1104 of the French Civil Code, both during the negotiation and execution of such specific agreements.