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RAISEGEN INC. | PRIVACY POLICY

Effective Date: August 30, 2026  |  Last Updated: August 30, 2026

Raisegen Inc., a California corporation with its principal place of business at 2108 N Street, Suite N, Sacramento, California 95816 (“Raisegen”, “we”, “us” or “our”), operates the website at raisegen.com and the platform at app.raisegen.com (together, the “Platform”).

This Privacy Policy explains what personal information we collect, why we collect it, who we share it with, and the choices available to you. It applies to users whose contracting entity is Raisegen Inc. Users whose contracting entity is domiciled in France or elsewhere in the European Economic Area contract with RAISEGEN SAS and are covered by that entity’s privacy notice, available at fr.raisegen.com.

The Platform is offered to businesses and to individuals acting in a business capacity. It is not directed to consumers and is not directed to anyone under eighteen (18) years of age. We do not knowingly collect personal information from minors.


1. INFORMATION WE COLLECT

1.1 Information you provide

  • Identifiers: name, business email address, telephone number, employer or entity name, job title, business address.
  • Account information: account credentials, or the Google account identifier where you sign in through Google.
  • Compliance information: the responses and supporting documents you submit through our Know Your Customer questionnaire, which may include identification documents, entity formation documents, beneficial ownership information, and confirmation of investor status.
  • Project and investment information: the project descriptions, financial models, capital requirements, investment criteria, ticket size, target markets and risk parameters you enter.
  • Commercial information: billing contact, purchase and subscription history, invoices.
  • Communications: messages you exchange with other users through the Platform, and correspondence with our team.

1.2 Information collected automatically

  • Internet and network activity: IP address, browser type, device type, operating system, referring page, pages viewed, timestamps, session duration.
  • Cookies and similar technologies, as described in Section 6.

1.3 Information from third parties

  • Authentication data from Google where you sign in with a Google account.
  • Screening results from sanctions, politically exposed person and adverse media databases used in our compliance checks.
  • Publicly available business information used to verify the entity you represent.

1.4 Sensitive personal information
Where a government identification document is submitted as part of Know Your Customer screening, it may contain information treated as sensitive personal information under California law. We use it only to verify identity and to meet our legal and compliance obligations, and we do not use or disclose it to infer characteristics about you.

1.5 Payment information
We do not collect or store full payment card numbers. Card payments, where offered, are processed by a third party payment processor that handles the card data directly.


2. HOW WE USE INFORMATION

We use personal information to:

1. create and administer your account and authenticate access;
2. carry out onboarding, eligibility screening and Know Your Customer checks;
3. operate the matching functionality and display projects and investment criteria to the relevant counterparties;
4. prepare and format the deal materials you request under the support services described in our Terms of Use;
5. communicate with you about your account, your projects, service changes and support requests;
6. invoice you and collect payment;
7. secure the Platform, prevent fraud, debug and monitor for abuse;
8. produce aggregated and de-identified analytics and market indicators that do not identify you or any specific project;
9. send business communications about our services, subject to your right to opt out at any time;
10. comply with applicable law, respond to lawful requests, and establish, exercise or defend legal claims.

We do not use personal information to train third party machine learning models, and we do not sell personal information as described in Section 5.


3. DISCLOSURE OF INFORMATION

We disclose personal information to:

1. Other Platform users. Where you publish a project or set investment criteria, the information you designate for publication is shown to matched counterparties, together with the contact route needed to reach you. You control what you publish.
2. Service providers acting on our instructions, including cloud hosting, email delivery, analytics, compliance screening, payment processing and customer support tooling, each bound by contract to use the information only to provide their service.
3. Professional advisers, including counsel, accountants and auditors, under a duty of confidentiality.
4. Authorities, where required by law, subpoena, court order or lawful request, or where necessary to protect our rights, the rights of users, or public safety.
5. A successor entity in connection with a merger, acquisition, financing, reorganization or sale of assets, subject to this Policy continuing to apply to the transferred information.

We do not disclose personal information to third parties for their own independent marketing purposes.


4. RETENTION

We retain personal information for as long as your account is active and thereafter for the period required to satisfy our legal, tax, accounting, audit and compliance obligations and to establish, exercise or defend legal claims. Know Your Customer records and transaction records are retained for a minimum of five (5) years after the end of the relationship, consistent with applicable anti-money laundering recordkeeping expectations. Aggregated and de-identified data may be retained indefinitely.


5. CALIFORNIA PRIVACY RIGHTS

This Section applies to California residents under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (“CCPA”).

5.1 Categories collected
In the preceding twelve (12) months we have collected the categories of information listed in Section 1: identifiers, personal information categories listed in the California customer records statute, commercial information, internet and network activity, professional or employment-related information, sensitive personal information as described in Section 1.4, and inferences limited to matching preferences. Sources and purposes are described in Sections 1 and 2, and recipients in Section 3.

5.2 No sale, no sharing
We do not sell personal information, and we do not share personal information for cross-context behavioral advertising, as those terms are defined in the CCPA. We have not done so in the preceding twelve (12) months. We do not have actual knowledge of selling or sharing the personal information of anyone under sixteen (16) years of age.

5.3 Your rights
Subject to verification, California residents may:

1. request to know the categories and specific pieces of personal information we have collected, the sources, the business purpose and the categories of recipients;
2. request deletion of personal information, subject to the exceptions in the CCPA, including our legal and compliance retention obligations;
3. request correction of inaccurate personal information;
4. limit the use and disclosure of sensitive personal information, noting that we already limit such use to the purposes permitted without a right to limit; and
5. not be discriminated or retaliated against for exercising any of these rights.

5.4 How to exercise
Send your request to contact@raisegen.com with the subject line “California Privacy Request”. We will confirm receipt within ten (10) business days and respond within forty-five (45) days, extendable by a further forty-five (45) days where reasonably necessary, and we will tell you if an extension applies. We verify requests by matching the information in the request against the information associated with your account, and may ask for additional information where the request concerns sensitive information. An authorized agent may submit a request on your behalf with written proof of authorization, and we may still require you to verify your own identity.

5.5 Notice of financial incentive
We do not offer financial incentives in exchange for personal information.


6. COOKIES AND TRACKING

We use strictly necessary cookies for authentication, session management and security, and functional cookies to remember preferences. Where analytics or non-essential cookies are used, we obtain consent through our cookie banner before they are set, and you may withdraw consent at any time through the same banner.

We do not currently respond to browser Do Not Track signals in a standardized way. We do honor Global Privacy Control signals where our systems receive them, treating a GPC signal as an opt-out of sale and sharing, notwithstanding that we do not sell or share.


7. WHERE YOUR INFORMATION IS HELD

7.1 Hosting location. The platform at app.raisegen.com is hosted on servers located in the European Union. Personal information you submit through the Platform is stored and processed in the European Union, not in the United States. The website at raisegen.com is likewise hosted in the European Union.

7.2 Transfers out of the United States. If you are located in the United States, your personal information will be transferred to and stored in the European Union. Nothing about that location reduces your rights under this Policy or under California law, which continue to apply in full and are enforceable against Raisegen Inc. as a California corporation.

7.3 Access from the United States. Raisegen Inc. personnel administering the Platform may access personal information from the United States, and certain service providers may process it there. Where personal information held in the European Union is accessed from or transferred to the United States, we rely on appropriate safeguards, including Standard Contractual Clauses approved by the European Commission where applicable.

7.4 Legal process. Personal information is subject to the laws of the jurisdiction in which it is held and from which it is accessed, and may be disclosed where required by a lawful order from a competent authority in either jurisdiction.


8. SECURITY

We maintain administrative, technical and physical safeguards designed to protect personal information, including encryption in transit and at rest, access controls limiting access to personnel with a business need, logging, and vendor security review. No system is completely secure, and we cannot guarantee that unauthorized access will never occur. Notify us immediately at contact@raisegen.com if you believe your account has been compromised.


9. YOUR CHOICES

  • Access and update. You can review and update most account information directly in the Platform.
  • Marketing. You can unsubscribe from business communications using the link in each message or by writing to contact@raisegen.com. We will still send service and account messages.
  • Account closure. Write to contact@raisegen.com to request closure, subject to the retention rules in Section 4.



10. CHANGES

We may update this Policy. Where a change is material, we will post the updated Policy with a revised Last Updated date and, where appropriate, notify you by email or through the Platform. Only the current version applies.


11. CONTACT

Raisegen Inc.
2108 N Street, Suite N
Sacramento, California 95816
United States of America

All inquiries, including privacy requests: contact@raisegen.com



Raisegen Inc., a California corporation
California Secretary of State entity number B20260191492
2108 N Street, Suite N, Sacramento, California 95816, United States of America
contact@raisegen.com  |  raisegen.com  |  app.raisegen.com

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